fg66i Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how fg66i collects, uses, and protects your information.
Introduction and Purpose
fg66i ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") sets out our commitments and practices regarding the personal information of you — a registered member or visiting user of fg66i.
The matters described in this policy will inform you about what types of information we collect, why we collect it, where we store it, how long we keep it, who we share it with, and what steps we take to protect your information. By using the fg66i website, you are agreeing to this policy.
Important: This policy may change from time to time. If there are significant changes, we will post a notice on the site and the "Last Updated" date will be updated. We encourage you to review this page regularly.
Information Collection and Use
What types of information we collect
1.1 Personally Identifiable Information
When you register for an account or log in to fg66i, we may collect the following information:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Valid email address
- Residential address
- National ID or passport number (when identity verification is required)
- Preferred language and currency
1.2 Financial Information
During deposits and withdrawals, we record information related to financial transactions. This includes:
- Partial account number details for bKash, Nagad, Rocket, or Upay accounts
- Transaction amount, date, and reference number
- Deposit and withdrawal history
We do not store complete payment credentials or PINs. All financial information is secured through SSL encryption technology.
1.3 Automatically Collected Information
When you browse our site, certain technical information is collected automatically:
- IP address and device type
- Browser and operating system information
- Pages visited, time spent, and click data
- Cookie and session information (see details below)
- Referral source
Purpose of Data Collection and Legal Basis
fg66i collects and processes your information for the following legitimate purposes:
2.1 Service Delivery and Operations
- Account creation, login, and management
- Providing cricket betting, slot games, live casino, and other gaming features
- Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳800)
- Managing bonuses and promotions
- Operating 24/7 Bengali live chat support
2.2 Security and Fraud Prevention
- User identity verification and account protection
- Detecting unusual transactions or suspicious activity
- Meeting anti-money laundering (AML) requirements
- Preventing multiple accounts or anonymous accounts
2.3 Responsible Gaming
By monitoring your gaming behavior, we are committed to ensuring responsible play. This information is used to provide self-exclusion or limit-setting features when needed.
2.4 Service Improvement
By analyzing user experience, we improve our platform, game selection, and overall service quality.
Cookie Policy
The fg66i website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.
3.1 Types of Cookies
- Essential Cookies: Necessary for the basic functioning of the site — login sessions, security tokens.
- Functionality Cookies: Remember your preferences such as language and notification settings.
- Analytics Cookies: For understanding site usage patterns — which pages are visited most, where users spend their time.
- Marketing Cookies: For displaying relevant promotions and advertisements.
3.2 Cookie Control
You can disable non-essential cookies through your browser settings. However, disabling some cookies may cause certain site features to not work correctly. For any questions, contact us via live chat.
Data Sharing and Storage
Sharing Information with Third Parties
fg66i never sells your personal information or provides it to unauthorized third parties for commercial purposes. However, limited information sharing may occur in the following cases:
4.1 Authorized Service Providers
- Payment Processors: bKash, Nagad, Rocket, Upay — information necessary to complete transactions.
- Identity Verification Services: For the KYC (Know Your Customer) process.
- Game Providers: Partner providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI — limited data for game operations.
- Technology Service Providers: Server hosting, data analytics, and cybersecurity firms.
All these third parties follow strict confidentiality agreements and may only use the information for specified purposes.
4.2 Legal Obligations
We may provide necessary information in accordance with legitimate requests from government authorities or law enforcement agencies. In such cases, we will always share only the minimum information required.
We never sell your personal information to advertisers, data brokers, or unrelated third parties.
Data Retention and Deletion Policy
5.1 Retention Period
We retain your information while your account is active and for a specified period after that. Retention periods are determined as follows:
- Account information: minimum 5 years after account closure (as required by law)
- Financial transaction records: minimum 7 years (in accordance with financial regulatory requirements)
- Gaming history: 3 years after account closure
- Communication and support records: 3 years
5.2 Data Deletion Requests
You may request deletion of information held beyond legal obligations through our live chat. We will review your request within a reasonable timeframe.
5.3 Data Storage Location
Your information is stored on secure servers. Regardless of the server location, we ensure your information is protected to the highest security standards.
Security and Your Rights
Data Protection Measures
fg66i has implemented industry-standard technical and organizational measures to protect your information:
6.1 Technical Protections
- SSL/TLS Encryption: All data transmission on the site is encrypted.
- Data Encryption: Stored sensitive information is protected with encryption.
- Firewall and Intrusion Detection: Active protection measures to prevent unauthorized access.
- Two-Factor Authentication (2FA): Optional two-layer security feature.
- Regular Security Audits: Systems are regularly reviewed and tested.
6.2 Organizational Protections
- Staff training on data protection
- Only authorized personnel may access sensitive information
- Rapid response plan in the event of a data breach
Complete security cannot be guaranteed from a technical standpoint. If you notice any suspicious activity, contact us immediately at [email protected].
Your Rights Regarding Your Information
You have the following rights over your personal information:
7.1 Right to Access
You may request to know what information we hold about you. We will generally respond within 30 days.
7.2 Right to Rectification
You may request correction of inaccurate or incomplete information. You can update much of your information yourself from the profile page.
7.3 Right to Erasure
In certain circumstances you may request deletion of your information, however some information may need to be retained due to legal obligations.
7.4 Right to Object to Processing
You may object to the use of your information for marketing purposes. We will stop such use immediately.
7.5 Right to Data Portability
You may request your information in a common, machine-readable format.
Protection of Minors' Information
fg66i is only for those aged 21 or above. We do not knowingly collect information from anyone under the age of 21. We verify age at the time of account registration. If it appears that a minor's information has reached our systems, we will immediately close that account and delete the information.
If you believe a minor member of your family has registered on fg66i, please notify us immediately via live chat or at [email protected].
Marketing Communications
If you have given consent at the time of registration or afterward, we may contact you regarding the following:
- Information about new bonuses and promotions
- New game and feature updates
- VIP program benefits (Bronze, Silver, Gold)
- Special sports event betting opportunities (BPL, IPL, T20 World Cup, etc.)
You may unsubscribe from marketing emails or notifications at any time. Each marketing email will include an unsubscribe option, or you may contact us directly.
Policy Changes and Updates
This privacy policy may be updated from time to time due to business needs, legal obligations, or changes to our services. When changes are made:
- The "Last Updated" date at the top of this page will change
- We will notify you by email in case of significant changes
- Continuing to use the site after changes will be considered as acceptance of the new policy
We request you to check this page regularly. Previous versions of this policy can be provided upon request.
Contact Us
Live Chat
24/7 live chat support is available in Bengali. Our team is ready to help with any privacy-related questions.
Formal Requests
Submit requests for data deletion or data provision via email. We will respond within 30 days.
If you have any questions, concerns, or complaints about this privacy policy, please contact us. We are always committed to transparency and the protection of your information. For more details, please visit our Terms & Conditions and Responsible Gaming pages.